Overall Experience
Quality
Price
Convenience
On time for annual inspection of HVAC. AC was professionally installed by Klaus and Sons four years ago.
Overall Experience
Quality
Price
Convenience
Fernando did a great job. Even learned something new about filters.
Overall Experience
Quality
Price
Convenience
Response from Klaus & Sons:
Thank you for your feedback. Our team is very thankful.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Would definitely recommend and will use again in the future
Overall Experience
Quality
Price
Convenience
Service was done in an orderly way. Solved the leak problem. Was not to interested in other questions I had about some other plumbing issues.
Overall Experience
Quality
Price
Convenience
Had Klaus and Sons replace my washer cold and hot water valve box that included the drain. When I installed my washer, it overflowed. They came back the next day, snaked the drain and everything is all good. The didn't charge me for snaking the line. Thank you for the great service.
Overall Experience
Quality
Price
Convenience
(8-10 REQ) COD. Spoke with Teresa. Her kitchen sink is backing up and she would like to get the line cleared. She said it happened after she put mashed potatoes in the sink. Please get approval on any pricing BEFORE performing any work!
10 - 12 (DAY & TIME REQ). Spoke to Tracy. Clean out in backyard, looks like it’s clogged. She saw water behind weeds didn’t notice it until now, thinks something is backed up and needs hydro jet. Not super backed up yet but wants to get it taken care of before it gets worse. New customer but got our flyer in mail. House is old from 1905. She said the main pipe goes under neighbor's house to alley, instead of straight from her house to street, wanted to let us know that since it's weird. Please check out and issue and provide pricing before performing any work!!!
(3-5) COD. Spoke with Scott, Betty's son. Their laundry line is backing up and he would like to get it cleared. They might also be interested in a camera inspection of the line. Please get approval on any pricing BEFORE performing any work!
1 - 5. SA member second visit. ALREADY PAID. Please service BOTH AC & furnace! IMPORTANT: Bring 20-inch filter! She asked if you can bring a few extra so she can have them on hand!!! Please bring an extra 1 or 2 if we have them on hand and provide pricing.
(within the hour!) Callback. Spoke with Linda, she had a faucet installed by Amen on 4/16/25, still under warranty. Her husband says that the bottom of the faucet that's attached to the sink is twisting and it shouldn't be. He would like to get this tightened ASAP.
1 - 5. COD. Per Jamie: Confirmed appointment time with Marshall. Per Raul, Motor is in. Needs about 2 hrs to install
10 - 12 (TIME REQ). Spoke to Julie. First time customer, she saw our van driving by. Has an issue with one of their toilets, the water doesn’t fill up sometimes when flushed. She thinks the inside components need to be replaced. Please provide pricing before performing any work!!
10 - 12 (TIME REQ). Spoke to Julie. First time customer, she saw our van driving by. Has an issue with one of their toilets, the water doesn’t fill up sometimes when flushed. She thinks the inside components need to be replaced. Please provide pricing before performing any work!!
1-5. Net 30. Call (909) 260-9920 when in route. I spoke to Laura, they just had an hvac unit installed with us recently and she thinks the thermostats are not working properly. SHe sets it to 72 but says the house is still too cold for them.
Customer did not want us to come out this weekend. He does not have time. So gas company came out and found a leak near their stove.
1-3. Time requested. COD. Call when in route. I spoke to Richard, their water heater is not working right and they're not sure what is causing it to go out. They also have a leak in the sewerline that they want to have looked at. May possibly need camera.
1-3. Time requested. COD. Call when in route. I spoke to Richard, their water heater is not working right and they're not sure what is causing it to go out. They also have a leak in the sewerline that they want to have looked at. May possibly need camera.